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Patient information

Before Your Appointment
To make your visit smooth and efficient: Please bring a photo ID and any current medications. Bring recent medical records or test results, if available. Please arrive 10 minutes early for first-time visits.
Booking & Appointment Policies
Booking: Appointments can be made online or by phone.
Cancellations / Rescheduling:
Please provide at least 24 hours’ notice. Late cancellations may incur a fee.
Same-Day Appointments: Available for urgent medical concerns — subject to availability.
Privacy & Confidentiality
Pulse Clinic is fully compliant with GMC and GDPR standards. All patient information is kept strictly confidential and will only be shared with your consent. Data is securely stored for clinical use, follow-up care, and regulatory purposes.
Payments & Insurance
Payment is required at the time of booking or consultation. We accept all major debit and credit cards. If you have private health insurance, you may claim reimbursement according to your policy.
Preparing for Specific Services
Blood Tests & Health Checks: Some tests may require fasting. Please follow any instructions provided when booking.
Vaccinations: Minor side effects are normal; our team will advise you on post-vaccine care.
Minor Procedures: Instructions for before and after care will be provided during your appointment.

Frequently asked questions

All bookings are made online via our website.

We encourage booking to guarantee same-day appointment.

Yes, we have disabled access, ramps, and lifts available.

100%. All treatments are private and discreet.

Yes, we welcome children for general medical consultations.

Yes, details are provided with your booking confirmation.

Please contact reception or email info@pulseclinic.uk